Privacy Policy

Privacy Policy

At Agujitas Express, your privacy is our top priority. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://agujitasexpress.com/.

1. Information We Collect

When you visit our site or place an order, we collect certain information to provide a seamless shopping experience:

  • Personal Identifiers: Name, shipping address, billing address, email address, and phone number.
  • Payment Information: Credit card numbers, PayPal, or other payment details (processed securely via encrypted payment gateways).
  • Device Information: IP address, browser type, time zone, and cookies to help us understand how you interact with our store.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Fulfillment: To process payments, arrange for shipping, and provide you with invoices and order confirmations.
  • Communication: To provide updates regarding your order or respond to your customer service inquiries.
  • Fraud Prevention: To screen our orders for potential risk or fraud.
  • Website Optimization: To improve and optimize our site performance based on how customers browse and interact with the store.

3. Sharing Your Personal Information

We share your Personal Information with trusted third parties only to help us provide our services, as described above:

  • Service Providers: We use platforms like Shopify/WooCommerce to power our online store.
  • Shipping Partners: We share your address and contact details with carriers (USPS, UPS, FedEx) to deliver your packages.
  • Payment Processors: We use secure payment processors to handle your transactions safely.
  • Compliance: We may also share your information to comply with applicable laws and regulations or respond to a lawful request for information.

Note: We DO NOT sell, rent, or trade your personal data to third parties for marketing purposes.

4. Data Security (SSL Encryption)

To protect your personal information, we take reasonable precautions and follow industry best practices:

  • All data transmitted through our website is protected using Secure Sockets Layer (SSL) technology.
  • Your payment information is encrypted and stored according to PCI-DSS requirements.

5. Cookies & Tracking Technologies

We use cookies to enhance your experience, remember your cart items, and analyze website traffic. You can choose to disable cookies through your browser settings; however, please note that some features of the site may not function properly without them.

6. Your Rights & Data Retention

Depending on your location, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

7. Changes to This Policy

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@agujitasexpress.com.