PAYMENT POLICY
Billing Terms & Conditions
At Agujitas Express, we prioritize your financial security. We provide a transparent and secure billing process to ensure that your shopping experience is safe and reliable.
1. Accepted Payment Methods
We offer a variety of secure payment options for your convenience. Currently, we accept the following major payment methods:
- Credit/Debit Cards: Visa, Mastercard, American Express, and Discover.
- Digital Wallets: PayPal (where available at checkout).
- Prepaid Cards: Most major prepaid cards with a Visa or Mastercard logo.
Note: All payments must be completed in full at the time of checkout. We do not offer “Cash on Delivery” (COD) or installment plans at this time.
2. Secure Transactions & Data Privacy
Your payment security is our top priority. To protect your sensitive information, we implement industry-standard security measures:
- SSL Encryption: Our website is protected with Secure Sockets Layer (SSL) encryption to ensure that all personal and payment details are encrypted during transmission.
- PCI Compliance: We adhere to Payment Card Industry (PCI) standards for handling credit card data securely.
- No Data Storage: Agujitas Express does not store your full credit card information on our servers. All payments are processed through secure, PCI-compliant third-party payment gateways.
3. Payment Verification & Currency
To protect our customers and prevent fraudulent activity:
- Verification: Some orders may require additional verification (such as 3D Secure or billing address checks). We reserve the right to cancel any order if the payment cannot be verified.
- Currency: All transactions are processed in U.S. Dollars ($). If you are shopping from outside the United States, your bank may apply currency conversion fees.
4. Accuracy of Billing Information
To ensure successful order processing, please provide accurate billing information:
- Your Billing Address must match the information on file with your financial institution.
- If a payment is declined, please verify your card details, check with your bank, or try an alternative payment method.
5. Contact for Billing Support
If you have any questions regarding your transaction, notice any discrepancies, or need assistance with a payment, please contact our support team:
- Email: support@agujitasexpress.com
- Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST).
- Response Time: Within 24–48 hours.
