Payment Policy

At Agujitas Express, we are committed to providing a secure, transparent, and reliable payment experience. This Payment Policy explains the accepted payment methods, billing procedures, and how your payment information is handled.

1. Business Information

Agujitas Express
Entrando por el centro medico
11189 S Orange Blossom Trl Suite 103
Orlando, FL 32837
United States
Phone: +1 (321) 805-9922
Email: support@agujitasexpress.com
Website: https://agujitasexpress.com

2. Accepted Payment Methods

We securely accept the following payment methods:

  • Visa

  • Mastercard

  • American Express

  • Discover

  • Debit Cards

  • PayPal (if enabled at checkout)

All payments must be completed at the time of purchase. We do not offer Cash on Delivery (COD).

3. Secure Payment Processing

Your security is extremely important to us.

  • All transactions are processed through encrypted SSL-secured payment gateways.

  • Agujitas Express does not store or have direct access to your full credit or debit card information.

  • Payment data is handled by trusted third-party processors that comply with PCI-DSS security standards.

This ensures your financial information remains private and protected.

4. Payment Authorization & Verification

When you place an order:

  • Your payment method will be authorized immediately.

  • In some cases, additional verification may be required to prevent fraud.

  • If payment authorization fails, your order will not be processed.

We reserve the right to cancel or hold orders suspected of fraudulent activity.

5. Billing Information Accuracy

Customers are responsible for providing accurate billing details, including:

  • Full legal name

  • Correct billing address

  • Valid payment information

If billing details do not match the issuing bank’s records, your transaction may be declined.

If you notice a billing error after placing your order, contact us immediately at support@agujitasexpress.com.

6. Order Confirmation

After successful payment:

  • You will receive an order confirmation email.

  • If you do not receive confirmation within a few minutes, please check your spam folder or contact us.

No order is considered confirmed until payment is successfully processed.

7. Pricing & Currency

  • All prices listed on our website are displayed in U.S. Dollars (USD).

  • Applicable sales tax may be added at checkout in accordance with state laws.

  • Agujitas Express reserves the right to update pricing at any time without prior notice.

8. Refunds

Refunds are issued according to our 30-Day Return & Refund Policy.

  • Approved refunds will be returned to the original payment method.

  • Processing time: 5–7 business days after approval.

  • It may take additional time for your financial institution to post the refund.

We do not issue refunds to alternative payment methods.

9. Chargebacks & Payment Disputes

If you experience any issue with your order, we strongly encourage you to contact us first.

Unauthorized chargebacks or disputes without prior communication may result in:

  • Temporary account restrictions

  • Investigation with payment processors

  • Denial of future purchases

We are always willing to resolve concerns quickly and professionally.

10. Policy Updates

Agujitas Express reserves the right to update this Payment Policy to ensure compliance with legal and payment processing standards. Updates will be posted on this page.

Need Assistance?

If you have questions about payments, billing, or transactions, please contact us:

📞 +1 (321) 805-9922
📧 support@agujitasexpress.com

We are committed to providing a secure and trustworthy shopping experience.